Terms & Conditions

1. Acceptance of Terms

By accessing and using the BookNest website (booknest.com) and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Definitions

• "BookNest" refers to BookNest Private Limited, operating the website booknest.com
• "User" refers to any individual who accesses or uses our services
• "Products" refers to books and related items available for purchase
• "Services" refers to all services provided through our platform

3. Account Registration

To place orders, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate, current, and complete information

4. Orders and Pricing

4.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

4.3 Payment

We currently accept Cash on Delivery (COD) as the primary payment method. Payment must be made at the time of delivery.

5. Shipping and Delivery

• Standard delivery: 3-5 business days within India
• Free shipping on orders above Rs. 499
• Delivery times are estimates and may vary based on location
• Risk of loss passes to you upon delivery

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

• Returns accepted within 7 days of delivery
• Books must be in original, undamaged condition
• Refunds processed within 7-10 business days
• Shipping costs for returns may apply

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of BookNest or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Engage in any activity that could harm BookNest or other users

9. Limitation of Liability

To the maximum extent permitted by law, BookNest shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the relevant order.

10. Indemnification

You agree to indemnify and hold harmless BookNest and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our services.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.